I purchased hinges, they told me they would not ship for 6 weeks. A couple weeks later, they send me an email to verify receipt of product....of course I never received it.
They only way to communicate with them is through email, so I emailed them. They told me they did not mean to send me that email. Ship date comes and goes, and I once again have to email them to find out the status of my purchase. This time they tell me it wont ship for 3 months.
They did refund my money, but I am pretty sure this is a cover just to use people's money for as long as they can before they demand a refund. Beware though, while looking to purchase the hinges from other online companies, I called several of them only to find that it is the same voice mail as decor glamour.
I lucked out and got my money back, but my advice to you is to do your research. Even online hardware companies can be a scam!
Product or Service Mentioned: Decor Glamour Shipping Service.
Reason of review: Problem with delivery.